Transliteracies: Libraries as the Critical “Classroom”

Brian Hulsey, Electronic Resources/Serials Coordinator, Columbus State University

Gretchen Casseroti, Head of Children and Teen Services, Darien Library

Bobbi Newman could not be at the conference 🙁

Libraries and Transliteracy Website

Gretchen Casseroti

My public library is all about stories (factual)

Folk Tales (Sleeping Beauty). Oral tradition. Brothers Grimm put it into print (nuances). Book. Ballet. Books. Movie. Website Games. Board games. Costuming. Sleeping Beauty is an app as an iPad. Story is what is holding their interest.

Multi-media storytelling: Disney has been doing it for years.

Content vs. Container (kids don’t pay attention to containers): “A typewriter is a means of transcribing thought, not expressing it. –Marshall McLuhan.

Stories are changing: Interactive Fiction. (Teens). The Amanda Project

Kids are learning leaders. Story. Gadget. Subject Area of interest. Kids in a sandbox. Explore. Learn from their mistakes.

The parents need a formal structure. Not as confident.

Flexibility is key. 21st Century Skills — but where are skills going??

Transliteracy is the ability to read, write and interact across a range of platforms, tools, and media.

Transliteracy is an umbrella. Literacy types: print, information, visual, spacial (map-reading), scientific, cultural, media, digital

Something that unifies all of these concepts that the kids are exploring.

Across not All

What can we do?

Reach out to all staff and the community

Libraries need to step up our game. Will the kids learning this way, even use the library when they are grown? All staff need to be involved in the learning process. ALL Staff. Every time staff talks to patron, if every person can give an added value to the experience….

Examples

  • Tech Bites (Darien Library)
  • Tech Munchies (Skokie Public Library)
  • Staff led technology training in an informal environment.

Rethink Access to our Collection (Oakland Public Library, Pictogram display)

Picture Books reorganized: changed from alphabetically to color-coded. Ex: pre-literate child: they know color, not spine labels.

Summer Reading Strategies (reluctant readers)

1. Let them read outside the box: print vs. eBook vs. Audio

2. Reading passport. Instead of 15 books read, kids can explore different literacies: drawing, objects, what they were interested in, futuristic cars: have ice cream machines. Kids answered questions that they explored; topics all over the board. Huge success at Darien.

Be technology leaders. Tech Sandbox, Gadget workshops.

Helping patrons one interaction at a time. Micro-interactions turn into a macro-level

Be a place to create, not just consumption. Youmedia.

But also about access to materials, each other. Henry Jenkins — participation gap AND digital divide.

Make your library a place that encourages conversations, invites participation; provides creative outlets; embraces alternative learning styles.

Think about what you can do in your library setting.

Brian Hulsey: Libraries as the Critical Classroom

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” Alvin Toffler

Standard forms of instruction no longer work.

Transliteracy is the ability to read, write and interact across a range of platforms, tools, and media. (there is a longer quote)

You may not be able to understand the different literacies all at once.

You can stand under my umbrella

Trans — Across; Transition, Translation, Transposition A–>B

Move an idea to the platforms we’re comfortable using.

Trans Beyond Transformation. Language. How we communicate is being transformed.

Original idea can be pushed out in so many different ways: blogs, role playing games, social network; video, published book, painting, etc.

RRR (Reading, Writing, Rithmetic) — never will change. Have to have as a foundation.

NYTimes — Three Rs are no relevant. “The Seven Transdisciplinaries of the Mind,” Educational Technology.

Four Cs: Communicate. Collaborate. Create.

If you’re the best technical writer, but work poorly with people, you’re not productive.

Jobs today, weren’t here 10 years, 10 months ago!

Diversity (program; interests). Flexibility (know your audience; mindmap from reading). Integrating (want the students to come in and work in the library). Transformation (what does the library mean to you: kids did videos, tactile art projects; listen to feedback).

Blended Learning: ability levels (at technology levels esp) of students coming to college widely vary; slowly get them interested in the topic at hand.

Networked Communities: social media. book club. knitting blog. active.com. smattering connections that defines you as a person. One person has multiple learning communities: Information. Community development. Educational Technology. Informal. Professional. Research.

Daily Life: IRS tax forms online; medical info online. Driving materials online. Have to help people understand using tax forms online. Simple Computer classes. Email classes.

Personal Privacy: people don’t understand this! Teach them security tips; teach them about privacy settings; most minute thing that many people take for granted. Password security

Building Bridges: digital divide and many other divides. Multi-level caste system. PEW research project on teen mobile use: different demographics use mobile phones more because that’s their only source of Internet access.

It will not be easy: not just for our jobs to stay relevant, but to help your community and your family.

“The future is here. It’s just not evenly distributed.” –William Gibson

Questions:

  • Techbites: brown bag lunch; lunch catered; demo of Twitter as a useful communication tool. Author wrote back about the book discussion after staff posted about a book club. Informal sessions.
  • iPad discussion group. App recommendations.
  • Info Literacy session with students: how to figure out where each group of students are at. Brian watches body language as he begins the session. Plan out time in the session (if possible); ask simple questions like have you used this; work with the professor you’ve been working with (see what the professor knows what’s going on in the class — what the students need). Result of filtering at K12 level — kids don’t know how to use the tools.
  • Perception of transliteracy term in the library communication: divide with people over this term. Full term needs to be done by a theorist, not a library person. We can work with concept. Librarians get caught up with what its being called. Sue Thomas & others in the UK invented this. Don’t hate the name: teach the concept, go between all the different literacies. Have it as part of your toolbox. It gives you a framework. We have to be changing and rethinking everything to remain relevant in the future. 21st Century Skills; Transmedia; Learning 2.0/23 Things; it’s not intimidating academically. This is something that’s approachable and comfortable. It’s great to have the discussion about it grow and develop.

Keynote: How libraries add value to communities

Note: Next year’s conference is March 21-23 at the Hilton again.

Lee Rainie, Director Pew Internet Project

email: lrainie@pewinternet.org

Twitter: Lrainie

pew pew pew slide (token cat picture)

No agenda or position or anything. PEW generates primary useful information for their stakeholders, like librarians.

emperor of keynotes? &”monarch of twitter feedback” @itsjustkate tweet

Internet and Broadband Revolution (Revolutionary war picture)

  • 24% of Americans only have cell phones (no landline): 50% are under 30.
  • Change in internet use by age, 2000-2010 graph: in about 2007, flattening of Internet growth begins. Librarians have been helpful in teaching the resistant population, to feel comfortable with the technology and space.
  • Home broadband adoption, 2000-2010 graph: Dialup vs. Broadband: 2/3 of adults still have broadband (Comment: What’s their broadband metric? What’s the definition of broadband??; sister in rural area can only get 300K or 700K “high-speed” internet — that’s never going to stream YouTube, let alone Netflix, yet in most cases, still fits the broadband definition)
  • Broadband adoption by community type rural vs urban vs suburban does drastically vary
  • Demographic factors correlated w/ broadband adoption: positive: parents with children higher adoption rates of broadband; higher education=higher broadband adoption; higher household income; married/living w partner; employed full time; negative: high school degree or less; senior citizen; spanish, disabled; unemployed
  • Consequence for info ecosystem: Volume; Velocity; Vibrance; Valence/Relevance; explosion of creators
  • 62% of users are social networking site users; 55% share photos (these people are drastically different than non-photo-sharers); 14% are bloggers; 12% use Twitter; 4-17% use location-sharing services
  • where you are is an important part of your mission; didn’t use to be that way
  • location is a new layer of information; useful to understand

Big challenge for libraries: atoms –> bits

Big value-add by libraries

1. Cover access divides

  • 44% of those living below the poverty line used library connections
  • 61% of those ages 14-24 used them for school
  • 54% of poor senior citizens used library connections for health/wellness needs
  • 63% used library connections to help others [using it on behalf of someone else]

Opportunity for All, University of Washington Gates Foundation; IMLS Report

How PEW asks it’s questions on Broadband speeds (thanks @PEW_Internet for fast response to my question!)

2. Cover participatory divides

  • 2/3 of lib connection users sought assistance from library staff
  • 60% of library connectors use them for social purposes
  • 42 % for education purposes
  • 40% for job/career purposes
  • 37% health and wellness purposes
  • 33% for community engagement
  • libraries are great places for teaching about online environment.
  • tell stories, get views out, better contributors

But there is more libraries can do

relevance and digital literacy are primary factors for not getting online

  • Availability 6%
  • Usability 18%
  • Price 21%
  • Other 7%
  • Relevance 47%

Need to show them availability of Health info, news, govt officials, political process.

Bad information for the people with these above opinions. Libraries can help with this. More handholding, mentoring….

2. Wireless Connectivity Revolution

  • Cell phone owners – 85% adults own cell phones now.
  • Fasted adoption of technology around the globe than any other in the history of human species

Things people do:

  • go online w laptop
  • go online wireless w cell phone

Mobile internet connectors 57% adults (43% still don’t have it)

Usage by demographics

  • Urban 80
  • Suburban 60
  • Rural 43

Positive correlation: college grad; 75K household income; parent of minor child

Negative correlation: less than hs education; 30K household; rural; ??

Cell phones as social tools: photo video/access social networking site; watching videos/ post online; purchased a product….

Apps: 35% have apps; no apps 47%; no cell 18%; use an app: 24%

App user profile: Male/young/well educated/affluent

Stephen Abrams point (Comment: I think that’s what he said) Web: who what when and where; apps world: how and why (databases, customized reliable info from trusted sources)

Web still good for lots of things.

What’s good in one space. What’s good in other spaces. Very good points. [Definitely agree with this: apps on phone & tablet for certain information consumption; use laptop and desktop apps/web browser for content creation right now]

  • 55% of adults own laptops
  • 7% of adults own ebook readers (kindle)
  • 7% of adults own tablets – iPad doubled in 6 months; iPad number may be up to 10% now; 75K +: number may be 25%

Consequences for info ecosystem: Anywhere; any  device; place presence; anytime; alone together (also book title); can always be interrupted;

Big challenges for libraries:

People come to us –> we go to people

The library as place becomes the library as placeless resource.

Big value for libraries:

  • help navigate and “make peace” with info: the HOW and the WHY
  • apps vs. web vs. traditional resource locators
  • libraries consider the public good much better than the media companies
  • real time info matters more and people want access
  • embedded actors in realtime sharing of info
  • context of information – augmented reality: overlay reality with data & stories
  • [Comment: Lacygne Historical Podcasts through the library]
  • Sanctuary – quiet place

3. Social Networking Revolution

The social networking population is more diverse than you might think.

  • Old People can network socially too [note from his slide :)]
  • 48% of the population uses social network
  • Parents and Grandparents friending kids and grandkids

Demographic factors

  • Positive: under age 30; female (overall use more); men (frequently use); parent w minor child at home; some college; urban
  • Negative: senior citizen (65+); rural; non-cell user; disability

Online video

Video creation

Online social networks + ubiquitous mobility

  • Social networks are their homepages: first thing in morning and last thing at night.
  • Social dashboard: FOMO: Fear of Missing out.
  • Pervasive awareness: what’s going on in your world (pre-Internet data not available): do people know more about friends and family than they ever did anymore? Yes, it looks so, but can’t go back in time to figure this out for sure.
  • Allows for immediate spontaneous creation of networks (crowdsourcing; mobs — Howard Reingold)
  • Gives people a sense that there are more “friends” in their networks that they can access when they have needs (PLNs)

Big shift for libraries: expertise and influence shifts to networks

  • Share the stage with amateur experts

Big value-add by libraries

1. Can be embedded in….

  • Watch how people have needs and desires for information in networks and contribute to it. (Buffy Hamilton in the classroom :))
  • Spaces
  • Attention zones: continuos partial attention (all devices on; hard to concentrate; always interrupted — can’t go off the grid); deep dives (amateur experts): medical situations; “golden age of amateur experts”; info-snacking (Angry birds) — have a little time to kill (in line, etc.); Day dreaming??? (Erica got at this in Elegance)
  • Media zones: Social streams; immersive; Creative/participatory (research; make something new); Study/work (where we’ve shined for eons)
  • Use Different approaches to be truly effective

2. Can be nodes in social networks

  • As sentries: word of mouth matters more
  • As information evaluators: they vouch for/discredit a business’s credibility and authenticity (ping smarter people in their networks about something); scale tippers
  • As forums for action: everybody’s a broadcaster/publisher: people listening and watching.

Cosmic things

1. Can be teachers of new literacies: screen literacy: Graphics & symbols; navigation literacy: connections and context literacy; skepticism; value of contemplative time; how to create content; ethical behavior in new world;

USC researcher: Henry Jenkins (participatory divide)

2. Can help fill in civic gaps: the big sort among institutions: public, private, non-profit re-imagining roles; the big sort on news and info landscape; the big empowerment and move to networked individuals

Librarians get “how precious information is” Be not afraid.

eBooks and their Growing Value for Libraries Panel

Amy Pawlowski, Web App Manager at Cleveland Public Library

Sue Polanka, Head of Referene and Instruction at Wright State University Libraries, Author of No Shelf Required

Ellen Druda, Librarian, Internet Services, Half Hollow Hills Community Library

Rosemarie Jerome, Librarian, Half Hollow Hills Community Library

Bianca Crowley, Smithsonian

Amy Pawlowski & Sue Polanka

Public Library

  • 72% of Public Libraries are offering eBooks (LJ report)
  • 55K thousand titles in the Cleveland Public Library eBook collection
  • 5% of public libraries circulate preloaded ereading devices, while 24% are considering it. Kindle was the top device.
  • 1/5 of the US online population reads at least 2 books per month. How to capture that audience?

Academic Library

  • 94% of academic libraries already offer ebooks
  • 80% by 2020- academic econtent expenditures
  • 87% of students say online libraries/databases have impact on learning (Cengage study cited)
  • 50% found positive ebooks/textbooks impact
  • LJ Mobile survey: 65 % of academic libraries offer services via mobile

Value fo Libraries

  • 24/7 access anywhere
  • econtent meets users where they are
    • distance learning
    • virtual reference services
    • mobile websites
    • Course Management Systems
    • Online instruction
    • Self-service research
    • lots of free eBooks available — expand library’s collection that way [CLiC MARC record project]
    • Staying current/relevent by delivering a service to a growing demographic
    • eReaders and tablet market
    • Mobile market

Economic impact for Public Libraries

  • Collection Development Budget
  • Current Cost effectiveness stats

How to Position Your Library: Public Libraries

  • The waiting is over; don’t say you can’t afford it. Join consortiums, etc. [My comment: But still, What about rural libraries with tiny budgets?? Sigh; is there a digital divide in libraries?]
  • Know the platforms and products and how they work
  • Start planning for the future now
  • Consider circulating eReaders and Tablets (still disagree with this PoV)
  • Plan for collection development
  • Training and marketing

How to Position Your Library: Academic Libraries

  • the future is econtent
  • understand the current limitations
  • Advocate for a sustainable future
  • Access/discovery are key
  • Brand your content
  • Ownership has its privileges
  • Be open to new ideas and experimentation
  • Talk to vendors
  • Customize the interfaces

Ellen Druda and Rosemarie Jerome

  • Marketing: Staff received buttons (and script went with buttons for in case someone was asked about eBooks)
  • Skype an author (iDrakula discussion)

Bianca Crowley’s Slides

Teching Up: Traditional Library Programs

Sue Scott

Marlboro Free Library

Why care about technology?

  • Bridging the digital divide
  • showing what is possible
  • speaking to digital natives
  • digital literacy (access not enough; have to know how to use it)
  • balance caution with enthusiasm
  • everything in moderation

Children’s Programs

  • Skyping Toddlertime
    • (2 laptops with cameras and skype; external speakers)
    • LCD TV with video cable to laptop
    • singing storytime; librarian was at home; kids at the library
  • Technology Tuesday camp with 4th and 5th graders
    • 8 weeks after school program: movie creation; game development; gaming; tech crafts
    • Movies:
      • Publisher to create movie premier flyers;
      • took digital camera pics of kids and had them use PAINT to create scary masks;
      • used audacity to import music CD tracks of scary sounds as MP3s into Adobe Elements
    • Game development:
      • set aside 6 computers
      • used web based game tools like Ben10 and Star Wars
      • Went through Scratch tutorial
    • Crafts:
      • Created Starship Enterprise or notebook out of floppies
      • Opened up old computer

Other Kids Programs

  • Cooking: enhance trad’l porgrams with some video games, websites, online movies, multimedia (cooking club
  • Babysitting Class: plays flash games, www.oyunlar1.com/index.asp
  • Book club with online movies: www.patrickcarman.com/enter/skeleton-creek
  • Use video games as part of programming to entice new demographics to visit the library.
  • Buy books for the collection based on video game worlds
  • Kinect/Rock Band require equipment they may not have home; encourage multiplayer, tournaments.

(Comment: Lots of videos in this session — great! Wonder if they’re online anywhere (telling stories better than statements or descriptions –also true for videos over powerpoint bullets)

 

Library videos everything; they are all on the library’s YouTube channel

Partnership with Boy Scouts

  • Belt Loop
  • Academic Pin Requirements

Technology Petting Zoo FAQ

  • borrow stuff for people to use; people bring in their own devices
  • Many websites listed on the slides to show (will try to get and add later!)

Applications used: all free ones from CNet.com/dowloads

Programs for Teens

Celebrating the release of Breaking Dawn: Book Club Idea (Dinner party)

  • Note the slideshow of stills on the TV from the upcoming Twilight Moon
  • Music playing from Twilight CD and Muse (Stephenie’s Meyer’s favorite band)
  • Interviews/Reviews filmed for our YouTube Channel

Alternative Fashion Show

  • Teens walked to their favorite song (used the chorus)
  • iTunes + AnyVideo Converter + Audacity for the process to get the 20 second clip of the songs

Adult Programming

READ posters

Use author websites; blogs; wikis or forums; for book club discussion

Senior Wii Bowling League

Create Computer Classes

http://gameslib.wordpress.com

Patron Computer Desktop: Have experience that patrons would have at home.

  • Multiple browser options available
  • Image editors
  • Google Earth
  • Tax forms links
  • Blogs on the library websites

Library website uses WordPress. Easy to do 🙂 [yep, WordPress is awesome: www.mykansaslibrary.org; nekls.org] Easy to create mobile site with WordPress.

PSA video from the library, or watch it below

Questions

  • Does your library train patrons and staff on how to use the Open Source software available? No. They are told to go to watch YouTube videos on the software in question. You can learn anything from YouTube.  [Great idea!]
  • Concerns about waivers. Shoot videos from the back. No names. If faces shown, waivers signed.
  • Flickr site: library doesn’t have one; write blog entries with pictures.
  • Marketing to teens? they don’t. no budget for teen librarian. have the library pages who then draw in other people

In Pursuit of Library Elegance

John Blyberg, Darien Library

Erica Reynolds, Johnson County Public Library, Johnson County, KS

Based on book “In Pursuit of Elegance: Why the Best Ideas have something missing” Matthew May.

The book spoke to Erica about how design could be done better.

Overall thought: Elegance & excellent solutions: when design works really well, you never notice it. Precious little resources left to libraries; we’d love to stomp all over our problems. If anything, we should subtract, take away. Author, Matthew May is a Toyota consultant.

 

What is elegant?

1. symmetry: simple rules create effective order.

  • Look @ nature
  • math: the more complex a solution, the more easier it is to be wrong.
  • Circ rules??
  • Jackson Pollock painting; Richard Taylor analyzed Pollock paintings, realized he was painting fractals, which aren’t discovered until 1975. This is nature. It’s not random. That’s why Pollock’s are so appealing.

2. seduction: by limiting information, it creates intrigue

  • people that love libraries — that curiosity, that ever-searching need for information.
  • How can libraries building upon curiosity?
  • Build system that plays on people’s curiosity

3. Subtraction: by subtracting we create value and have more impact

  • E vs. not full E
  • restraint and removal can increase impact and value
  • using people’s minds by restraining
  • What can be done to library spaces?
  • people who come in are smart and want to use their brains
  • why put up signs everywhere!
  • Quote: “Thirty spokes share the wheel’s hub. It is the centre hole….”

4. Sustainability: is it sustainable over time?

  • What can be repeated over time and be successful?
  • limited resources spark creativity and innovation
  • clay pot innovation story

The creative tension at the center of elegance: achieving the maximum effect with the minimum effort. We should relax.

 

Example equation: XI + I = X WRONG (how many moves to make correct?)

X + I = XI OR IX + I=X (1 move) OR turn upside down (no moves)

We don’t turn things upside down. We immediately start wanting to mess with it. What is possible, optimal.

Maybe instead: Do Nothing.

Relaxing your mind. Letting the solutions come to you.

Ideas that came while relaxing

  • Archimedes’ discovered volume displacement during a bath.
  • Einstein’s theory of pseical relativity came to him while daydreaming
  • Philo Farnsworth was plowing in a field when the rows and lines gave him the idea for the first TV
  • Richard Feynman was watching someone throw a plate when his theory of quantum electrodynamics was sparked
  • JK Rowling — Harry Potter character came to her on a train.

The path to elegance:

  • Reist the urge to act or add
  • Observe
  • Ensure a diversity of opinions and expertise are heard when you are considering what’s possible and how to get there.
  • Carve out time to think and time not to think
  • Get away from your devices
  • Get some sleep
  • Get outside

Do these things

  • Don’t feel guilty about stepping away.
  • Run on a beach
  • Go fishing
  • Play in the sand
  • Jump in mud puddles and scream your head off
  • Contemplate a fountain

Take away

  1. Read this book.
  2. Get out of the office.
  3. Play with kids.

Presentation from John Blyberg (Just pulling snippets of thoughts from his)

  • The quiet stir of thought (what the computer can’t do) from 1969
  • Libraries about curating experiences, not just materials
  • Mortar front for our networks
  • Redirecting resources from backroom to frontline staff (automated delivery services)
  • Shouldn’t do everything for everyone
  • iPhone comes without a manual. people freaked out, and yet survived
  • Signs: if you see signs everywhere when you walk into the library, there’s a problem
  • Signs are a bandaid
  • Idea: Touchscreen — interactive signs; give them the intrigue to discover something
  • Instant gratification; mobile.
  • Empowering you. How can libraries empower their patrons?
  • Different platforms for exploration. Microsoft Surface table. No explanation put out for what it was. Kids were curious and explored. Users governed how it worked.
  • Art gallery. playing chess. video game party (video games, set of rules, framework, discovery, solving problems)
  • occasionally people come into the library to study
  • users bring in own equipment; providing space for them.