Curriculum Vita

Contact Info

• Email me at hbraum (at) mac (dot) com for personal contact information.
• Email me at hbraum (at) nekls (dot) org for professional contact information or check the NEKLS Website.
• “Heather’s Tech Tips” blog

Education

Emporia State University

Dec. 2008, M.L.S., School of Library and Information Management. University Website.

University of Oklahoma

2005-2006, Political Science graduate program, Department of Political Science. University Website.

Oklahoma Baptist University

2005, B.A., Political Science and English, summa cum laude. University Website.

Employment

Technology Librarian

• 2009-
• Northeast Kansas Library System (NEKLS)
• Provide phone, chat, email, and on-site technology support to small- to medium-sized public libraries in the NEKLS service area (14 counties), including hardware, network, and software
• Co-author the NEKLS Technology Blog and the NEKLS Techology Knowledgebase, as well assist in maintaining the NEKLS Website
• Manage the NEKLS Facebook page
• Provide technology support in the NEKLS office
• Part of NExpress project team
• Present at NEKLS workshops and conferences
• Assist in troubleshooting integrated library systems, including Follett, Winnebago, and Koha
• Provide purchasing guidance for software and hardware

Technology Support Specialist

• 2007-2008
• Northeast Kansas Library System (NEKLS)
• Provide phone, chat, email, and on-site technology support to small- to medium-sized public libraries in the NEKLS service area (14 counties), including hardware, network, and software
• Co-author the NEKLS Technology Blog and the NEKLS Techology Knowledgebase, as well assist in maintaining the NEKLS Website
• Manage the NEKLS Facebook page
• Provide technology support in the NEKLS office
• Present at NEKLS workshops and conferences
• Assist in troubleshooting integrated library systems, including Follett, Winnebago, and Koha
• Provide purchasing guidance for software and hardware

Network Analyst I

• 2006-2007
• Shawnee Mission School District, USD #512.
• Support computer equipment at three elementary schools (Tomahawk, Briarwood, and Diemer) and Broadmoor Technical Center
• Install software, diagnose and resolve problems with stations and printers, install printers, maintain wireless laptop carts, and work with the Windows XP and Mac OS X operating systems
• Utilize department ticket-tracking system (HEAT), software-tracking system (SIRPS), and inventory system (CHAIR)
• Answer technical questions from administrators, teachers, and staff

Graduate Teaching Assistant

• 2005-2006
• University of Oklahoma, Department of Political Science
• Assistant to two professors (one was the President of the Univ. of Oklahoma)
• Assist with American Government survey courses, including classroom presentations; classroom computer; attendance; and H-ITT classroom remote system data for quizzes
• Meet with students during regular office hours; grade assignments and exams

Student Computer Technician

• 2003-2005
• Oklahoma Baptist University, Computer Services
• Repair faculty and staff computers campus wide
• Maintain records of repair work with TrackIt HelpDesk software
• Assist students with dorm network connections and virus problems

Presentations

Presentations

• 2007 ESU Summer School Librarian Institute, “Blogs and Wikis Session ”
  • Summer Institute Website
  • Presentation
• 2007 NEKLS Tech Day, “Introducing Office 2007 and Microsoft Windows Vista ”
  • Resources Website
  • Handout
• 2007 N.E.S.T., “Gadget Garage”
• 2007 Olathe Staff Day, “Introducing Office 2007 ”
  • Resources Website
  • Handout
  • Presentation
• 2008 Atchison Public Library Teen Technology Week, “Gadget Garage”
• 2008 NEKLS School Librarian Workshop, “Free and Fun! (Mostly) Web-Based Tools for Your Library”
  • Handout
• 2008 NEKLS Tech Day, “Maintenance Musts”
  • Handout
• 2008 N.E.S.T., “Casting the Net”, co-presented with NEKLS Technology Consultant, Sharon Moreland
  • Presentation Website
• 2008 N.E.S.T., “Create your own Mini-READ Posters” station

Future Presentations

• 2009 Computers in Libraries Conference, “Tiny Libraries, Tiny Tech, Innovative Services“, co-presented with Brenda Hough and Jessamyn West
• 2009 KLA/MPLA Conference, “Living in the Cloud”, co-presenters, Liz Rea and Sharon Moreland, NEKLS
• 2009 KLA/MPLA Conference, “Keeping Up with Big Daddy: Meeting 2.0 User Expectations on a 1.0 Budget”, co-presenters Alysia Starkey and Heidi Blackburn, Kansas State University at Salina

Professional Affiliations

• Kansas Library Association
• Kansas Library Information Technology Rountable (KLIRT)
• American Library Association
• Library Information Technology Association